President & CEO
Bob is a Hartford native. He’s the Founder, President and CEO of Cooperative Systems. He holds a degree from Babson College where he majored in finance and entrepreneurship. He has always been interested in teaching others how to use technology. Programs in the 1980s for teaching college level curriculum were scarce or non-existent, so he decided to go into the business world and apply and develop his IT knowledge. He did so at companies such as Phoenix Mutual Life Insurance, United Technologies/Otis Elevator, and GE Capital before finally venturing off on his own to create the NOAH Managed Services model.
As principal consultant, Bob has been an advisor to numerous banks, credit unions, hospitals, schools, municipalities, and private enterprises in the areas of security, IT infrastructure, and network systems. Bob is recognized for increasing businesses’ efficiencies and productivity with the intelligent use of technology.
In his free time, Bob enjoys being with family and friends. He leads an active lifestyle enjoying the outdoors, the seashore, tennis and golf. During baseball season he is all about the Red Sox and he will be donning his colors around the office…Go Sox!
Sales & Administration
Scott grew up in Tolland and resides in the neighboring town of Vernon, CT. He started getting involved with computer networks in college while working part-time for a local IT consultant to provide support and advisory services to small businesses. In the midst of developing his skillsets and forming relationships, Scott was introduced to Bob DeLisa, for whom he began to work after graduating from Bryant College.
Scott has been in the IT industry for over 15 years. He enjoys the challenge of staying on top of the variety of technologies available, exploring what their purpose is and determining where they fit. He most enjoys evaluating those technologies on behalf of clients and implementing solutions that benefit clients’ businesses to help them grow and be profitable.
Scott is our lead consultant and advisor for our automotive industry clients. He grew up around an auto dealer business and is a real “car guy”, passionate about the latest and greatest marvels of the auto world. At a time when computers were just starting to be implemented in dealerships, Scott developed a computer infrastructure for a large multi-location automotive dealership.
Scott enjoys spending free time with his wife and two boys, playing at the beach or around the yard. He squeezes time in for golfing, skiing, and of course the never-ending house projects.
Steve is a Connecticut native and lives in Newington. He joined the CoopSys team in 2007 and has been in IT for over 20 years.
Steve is our primary consultant for the financial industry. He started working in banking as a part-time teller in junior high school. He would quickly advance to a Customer Service Representative in 1995 and found himself in charge of a teller system conversion. During the conversion, renovations of the office forced him to break down hardware and set it up again after renovations were completed. Shortly after the completion of the project, Steve moved into a Junior Tech position and a year later was promoted to a senior level position of Support Manager for American Savings. In 2001 Steve served as Systems Vice President for Bank North and he supported all the Connecticut locations. Steve met Bob DeLisa through banking projects and in 2006 came on board with Cooperative Systems to manage operations.
As a leader, Steve raises the bar and inspires his team to do the same. He leads by example, maintaining high moral character and integrity: Do the right thing, at the right time, for the right reasons.
On weekends you can find Steve entertaining family and friends around the pool, playing cards with the neighbors, enjoying a Jimmy Buffett concert, or getting the party started with his DJ biz he’s had for over 20 years.
Alex was born in El Salvador, Central America, and came to the US in 1990 during the Salvadorian civil war. He has been in information technology for over 14 years and joined Cooperative Systems in 2005.
Prior to joining CoopSys, Alex worked as a tech specialist where he honed his valuable skills as a good listener, and learned how to communicate with users in an understandable non-tech language, eliciting a willingness to cooperate in troubleshooting. Alex is adventurous by nature and enjoys taking on new challenges. He has the zeal and impetus to achieve excellence.
In his free time, Alex enjoys playing sports, especially soccer. His favorite color is orange, which is not surprising since he exudes such positive energy!
Bruce is awesome. We can’t wait to tell you more about him!
Dave is a Connecticut native who raised his children in Tolland but now resides in Woodstock, the “quiet corner” of the state. Dave has over 14 years of account management experience, with a focus on IT for over 6 of those.
Dave’s start in account management was for a worldwide research company providing intellectual property research for innovation companies. This is where resolving customer needs became his passion. He moved into IT consulting where he immersed himself in technology. Building relationships and helping clients to solve complicated business issues by way of IT became fun! With a vast set of technology options available to organizations, Dave’s specialty is matching those to individual business needs while balancing cost. It is this balance that brought Dave to Cooperative Systems.
In his spare time, Dave and his wife enjoy the outdoors and many active pastimes. Wilderness canoe tripping, hiking, fly fishing, cycling, and working on many home projects are among these. Another big passion of his is motorcycle touring. Dave and his wife have been all over the Eastern US and parts of Canada, including Nova Scotia and Cape Bretton Island.
Dave is awesome!
We can’t wait to tell you more about him.
Diane grew up in East Hartford and currently resides in Manchester, CT. She holds a degree in Business Management from Central Connecticut State University, and has been in Accounting and Human Resource Management for over 15 years. Diane began her career as a bookkeeper for the largest car dealer in New England. She left to join CoopSys, where she knew she could strike a better balance between work and family.
Diane is truly a people person. She is supportive, empathetic, caring, and compassionate. She’s a real number cruncher, too, keeping CoopSys balanced. Diane is a model team player and enjoys creating a productive work environment.
A joiner at heart, Diane is actively involved in her children’s education as PTO President, her church, and various volunteer activities for local needs including Toys for Tots. She has some serious baking skills, too, holding a third place medal in the CT cake competition.
Service Desk Manager
Ed grew up in Burlington, MA, and slowly migrated Southwest over the past 25 years. He has been in information technology for over 5 years after making a career change from logistics and sporting goods sales.
Ed has a knack for organization and time management, and he is extraordinarily thorough in keeping clients updated while troubleshooting. He holds a variety of certifications, including: A+, Network +, MCP, and Apple Mobility.
When Ed is not behind his multiple computer monitors helping users, he enjoys time with his family, preferably somewhere in the great outdoors. He is an avid skier, kayaker, backpacker, camper, and all around outdoor enthusiast.
Greg grew up in Poland and came to the U.S. in 2003, joining his parents and a sibling. He has been educating himself in the field of information technology for over 12 years, and has worked for Cooperative Sytems for over 6 years.
As a lead automation engineer, he posses acute attention to detail, unequalled focus, and is a master at solving information technology riddles and difficult networking issues. Nothing gets past him. His bilingual skills come in handy when servicing our Polish speaking clients. Greg is a people pleaser and derives great satisfaction from optimizing machines to make clients’ lives easier.
Greg is a skilled carpenter and often spends his free time on home improvement projects. He enjoys spending time with his wife, his son, and his chocolate lab named Royal. In his free time you can find him fishing, golfing, basketball, or messing around with open source software.
Customer Care Coordinator
Jessica grew up in Chicopee, MA, and lives in Longmeadow, MA, with her husband and children. She has been working in customer services for over 10 years and joined the CoopSys team in 2014. Aside from being reliable and detail-oriented, Jessica has a knack for handling difficult situations calmly and following through to resolution.
Off hours you can find Jessica out and about or just curled up with a good book. She spends lots of time with her family visiting museums and finding local fun family activities. They especially love vacationing at Disney World!
Jessica’s favorite nonprofit to volunteer with is Hand to Hold, an organization that gives peer support to families that have been affected by premature birth and loss
Accounting & Sales Administrator
Jessica was born in West Hartford, CT, and currently lives in Canton, CT. She did, however, briefly reside in Arizona as well as Florida after graduating from college. At CCSU she majored in Anthropology and minored in Mathematics. She was originally a Math major, but she detested theoretical math so she shifted her degree.
Jessica truly enjoys working with formulas and numbers. Prior to joining CoopSys she gained experience at a bank as an introduction to the finance industry. She worked here through college and thereafter partnered with Accountemps in small bookkeeping roles. At times, accounting felt like detective work, which kept it interesting and fun (yes, FUN).
Jessica is a certified scuba diver, an amateur photographer, and a world traveler. She aims to visit every continent before she is 32, with the exception of Antarctica (which she plans to visit by the time she is 50). She is well on her way towards that goal — only 3 continents to go! She enjoys motorcycle rides and day trips around New England when the weather is warm. She’s an avid reader of historical fiction and Archaeology Magazine. Jessica is a self-proclaimed “cat lady”.
Josh is a Connecticut native and would not give up the four seasons for anything. He came on board with CoopSys early in 2014 and has been working in IT for over 8 years.
Josh is a Branford Hall graduate and learned some of his skills from our head engineer who taught at the school. Prior to joining the CoopSys team, Josh worked in helpdesk support and web development for GHDSI, Traveler’s, and Pratt & Whitney. He continues his passion of education through experiential learning and solving issues that others aren’t able to. He enjoys hard work and the variety of technologies and client industries he gets to interact with on the CoopSys helpdesk regularly.
When he’s away from CoopSys Josh can be found tinkering with his car, traveling, camping, and hanging with his doggie family and friends. Josh is an animal lover and contributes resources to local needs. He’s also a Rubik’s Cube master and a black belt in kenpo…wow!
Keith is a Midwestern native. He grew up around Dayton, OH, and moved to CT in 1999. Right out of high school he began work for the Glastonbury School System on their IT team before moving up to MA. He spent a number of years in food service, including many late nights at Red Robin. After graduating from Branford Hall in 2009 he got back to pursuing a career in IT.
Prior to joining Cooperative Systems, Keith held positions in IT remote services and help desk, as well as production support roles with multiple companies across IT, construction, and software spaces. He specializes in server and workstation management and diagnostics, virtualization, and Microsoft SQL management. He holds a certification in VTSP Mobility for the VMWare Airwatch system and continues to pursue additional education and certifications.
Keith is an avid video gamer. He produces gaming-related content for Youtube and Twitch and participates in the charity Extra Life by annually streaming games online for donations to CT Children’s Medical Center each fall. He resides in Ellington with his wife and two dachshunds, and he can occasionally be found outside fussing with the yard.
Sales & Marketing Coordinator
Megan grew up in East Longmeadow, MA. After earning her degree from Trinity College in Hartford she remained in CT to explore various professional interests. These pursuits included grant research at both Smith College and University of Connecticut.
Her academic interests brought her Northeast to Boston where she joined a research team at Boston University School of Medicine. Her formative years in Boston, however, were spent thereafter providing support company-wide alongside the co-founders of a transformative technology organization. Megan is passionate about managing and supporting projects that put people at their best. She delights in facilitating results and developing process along the way.
Megan is a music enthusiast who also plays a few instruments herself. She loves trivia. Off-hours she can be found cooking, skiing, spending time outdoors with her family and friends, or talking to her cockapoo, Benny.
Ryan hails from Meriden, CT, where he was born and raised. He now lives on the other end of town from where he grew up, but he is still a local to that area. He studied Computer Science at Southern Connecticut State University (“SCSU”). Before Cooperative Systems, he worked as a help desk technician at another managed IT support organization. Before that he gained experience as a systems administrator at Barberino Nissan.
Ryan’s interest in computers stems from his appreciation for video games. Specifically, he spent many hours repairing games and systems whenever they broke and actually enjoyed doing it. He loves to problem-solve, and considers it to be among his biggest strengths. He likes to look into issues, find the variables, and work out the solutions. What he enjoys most is the ability to help others in this process, and says that it always feels good to fix a problem for someone.
In Ryan’s spare time he likes to play video games, primarily on the PC, and also enjoys playing the guitar.
Steve is a Connecticut native and has been working in customer service for over 10 years. He came to Cooperative Systems on an externship during his studies in Computer Networking Management at Branford Hall and joined the CoopSys Team shortly after.
Steve goes the distance in assisting our clients with technical help and measures his success in their satisfaction. He’s motivated by hearing smiles on the phone and has even received several hugs of appreciation while on site. Steve sets a great example with a strong work ethic and takes pride in everything. He feels at the end of the day it’s about the people you’ve helped in making life a little easier.
In his free time, this social butterfly enjoys spending time with his son at sporting events, playing in the arcade, and getting together with other gamers for a face to face with Magic the Gathering.
Tim is a lifelong CT resident and loves all that New England has to offer year-round. He brings over 10 years of professional IT experience, and most of that comes from his previous roles in Managed Services and consulting.
Tim studied Political Science at CCSU and Windows Server and Cisco Networking at New Horizons. Specializing in virtualization and audit and compliance readiness, Tim strives to match the right technology with the proper controls to keep clients productive and safe. Prior to joining the CoopSys team Tim worked as a Technical Consultant for COCC, as well as a Systems Administrator for United Technologies.
When not a work Tim can be found working in the community, whether it’s coaching Lacrosse, singing with local theater groups, capturing life with his camera, or just being out with friends and family. He tries to keep busy and experience as much of life as possible!
Field and Project Manager
Tom grew up in Western Massachusetts in the town of West Springfield, where he currently resides. He has always had a knack for computers, networking and technology. Tom attended a Cisco Networking academy in vocational school and went on to obtain an Associates Degree in Computer Systems Engineering followed by a Bachelors in Managing Information Systems from Marlboro College Graduate School. He has been working in the field of Information Technology for over 10 years.
Prior to joining the CoopSys team in 2012, Tom performed IT consulting and service for a variety of small to medium businesses in healthcare, retail, manufacturing, legal, and automotive. While working at a computer repair and retail business he built a managed services division from the ground up that primarily serviced businesses with 2-20 users.
Tom has a passion for delivering top notch services worthy of praise. His exemplary problem solving skills coupled with his ability to adapt quickly to new environments proves an ideal fit for the diverse client base at Cooperative Systems.
Tom takes great pleasure in organizing outings and events. His favorite way to spend a weekend is with a large group of friends; hiking, camping, skiing, and cooking (slow and low). He is an active member of the Greater Springfield Young Professional Society and enjoys connecting with the variety of professionals in the group.
Trisha comes to us from Holden, MA. She’s been in sales for as long as she can remember. She’s an undesputed high performer in closing, with experience across medical device sales, Lasik surgery financing alternatives, Web and wireless development, and even door-to-door. Her passion is learning, and she recognizes that her peers and clients are a primary source in order for her to grow as a thought leader. She enjoys following along with the latest industry trends leading to better health of businesses and our fellow human beings.
Trisha joined Cooperative Systems to continue her path towards providing businesses with a healthy future relationship with technology. Her self-described greatest strength is the understanding that she has “two ears and one mouth for a reason”. She listens to everything colleagues and clients say, taking in the positive along with the challenges people face to truly understand each unique business case. She loves being needed and the process of using communication to tailor unique needs-based solutions for clients.
She used to sing with a band, and her biggest crowd was during a work related event in Columbus, GA, where the crowd included over 1,000 people! She’s a former College Hall of Fame pitcher, having received awards for Most Strikeouts Per Game and Most Consecutive Wins In A Single Season at Nichols College. She’s the proud mother of one son, Tyler, and a step-daughter, Amanda.